Privacy Policy
V-Connect
Last Updated: 11-12-2025
Website: vconnectbusiness.com
Email: v.connectbusinessgroup@gmail.com
Phone: +91 93614 35259, +916381383675
VConnect Business Group (“we”, “our”, “us”) is committed to protecting the privacy of our clients, website visitors, and users of our digital products and automation services, including our WhatsApp API services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Business name
Contact details shared through WhatsApp, forms, or direct communication
1.2 Technical & Usage Data
IP address
Browser information
Device type
Pages visited, time spent, and interaction data
Cookies and tracking technologies
1.3 WhatsApp API Data
When businesses use our WhatsApp API services, we may process:
Phone numbers of customers
Message content sent via the API
Delivery, read, and response statuses
Automation workflows and CRM-related data
We DO NOT view or store personal chats that do not go through our official API systems.
2. How We Use Your Information
We use collected data for:
Providing business consulting, automation, Zoho solutions, and digital services
Delivering WhatsApp API functionalities
Communicating with clients and responding to inquiries
Improving website performance and user experience
Sending updates, promotions, and service-related messages (only with consent)
Enhancing our CRM, support, and automation workflows
Ensuring platform security and preventing misuse
We only process information necessary for service delivery.
3. WhatsApp API Compliance
If you use our WhatsApp API service, you must follow WhatsApp’s policies.
We ensure compliance by:
Securing message data
Not using WhatsApp for unsolicited messaging
Not selling, renting, or sharing customer contact data
Storing only necessary logs as required for technical and legal purposes
We never access private content not routed through our systems or integrations.
4. Data Storage & Security
We follow industry-standard security practices to protect your data from:
Unauthorized access
Data leaks
Misuse
Loss or destruction
Data may be stored in secure servers located in India or internationally, depending on service integrations (Zoho, WhatsApp API providers, hosting partners, etc.)
5. Sharing of Information
We do not sell or trade your personal information.
We may share data only with:
Trusted service partners (Zoho, WhatsApp API provider, hosting companies, payment gateways)
Legal authorities if required by law
Automation or CRM integrations selected by the client
All partners follow strict data protection standards.
6. Cookies & Tracking
Our website uses cookies for:
Analytics
Basic functionalities
Improving browsing experience
You may choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your data
Correct or update your information
Request deletion of your data
Withdraw consent from marketing communications
Ask how your information is being used
To request changes, contact us at v.connectbusinessgroup@gmail.com.
8. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect information from minors.
9. External Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
For questions or concerns, contact us:
VConnect
📩 v.connectbusinessgroup@gmail.com
📞 +91 93614 35259, +916381383675
📍 No.13/6, K K Flats, E V R 1st Street, Lakshmipuram, Thiruvanmiyure, Chennai – 600041
🌐 vconnectbusiness.com